Carta CEO Performs Juggling Act with Emails and Medium Posts Amidst “Negative Press”
A Plea for Damage Control
In the latest hawk-dove game of reputation management, our protagonist, Mr. Henry Ward, the CEO of the equity management startup Carta, jumps into his cape and turns to email. He sends out a digital cry in binary code to his revered patrons. His message is simple, yet profound: “If you’re worried about the rapidly circulating ‘negative press’ staining our squeaky clean image, have a look at my charming Medium post”.
But alas, looks like the magnifying glass of public scrutiny only grew larger, attracting more eyes beckoning to shed light on the company’s numerous reported issues. There’s a universal truth unearthed here: the quirkier your damage control plans, the more attention you garner. It’s the Murphy’s Law of the digital world. CEO Ward might have pulled off an unintentional reverse psychology play here.
The Streisand Effect Strikes Again?
Classic case of the Streisand effect, isn’t it? Attempting to squash those hushed voices only leads to a greater manifestation of the societal microphone. For all the wannabe superheroes in crisis management, take note. Superpowers aren’t concealed in Medium blog posts. Let’s see how this plot unravels.
Hot Take:
Maybe, Carta’s PR strategy was indeed a stroke of genius in utmost disguise. Ward knew the extent of the Murphy’s Law and by bringing attention to the “problem,” ironically, the medium becomes the message – quite literally. Perhaps the next best startup idea could be devising innovative ways for companies to feign obliviousness about their issues. Now that’s a real market disruption.